Intake Hotline
Speak directly with a triage analyst. Best for active fraud, stolen credentials, or in-progress scams requiring immediate guidance.
Case Submission Portal
Report a Suspected Scam
Your report kicks off a new case file. Share what happened, preserve the evidence, and let our investigative team trace the fraudster's trail. Every report is reviewed by a human analyst — never an auto-responder.
Step 1 — Submit
Tell us what happened
Provide as much detail as you safely can. We treat every submission as confidential investigative material. Required fields are marked with *.
Before you file
Reporting is most effective when paired with preserved evidence. Confirm you have done the following so our analysts can act quickly on your case file.
- Screenshots capturedFull message threads, transaction pages, profile pages, and any URLs sent to you.
- Receipts retainedWire confirmations, crypto wallet addresses, gift card numbers, or bank transfer references.
- Accounts securedPasswords reset, two-factor authentication enabled, and financial institutions notified.
- Do not engage furtherContinued contact tips off the perpetrator and can compromise the investigation.
Step 2 — Reach Us Directly
Multiple ways to reach our desk
Prefer to speak with an analyst? Our intake desk is staffed during business hours and monitored for urgent escalations outside those hours. Choose the channel that matches the urgency of your situation.
Secure Email
For non-urgent submissions, follow-up evidence, or sensitive attachments you would like to share outside the public form. PGP key available on request.
Investigative Office
Visit our main office for in-person case handovers, document authentication, or to meet with a lead investigator by appointment only.
Desk Hours
Our intake desk follows Eastern Time. Emergency escalations are routed to an on-call analyst outside these hours via the hotline number above.
Step 3 — Preserve the Trail
How to gather evidence that holds up
A strong case file is built on evidence that survives legal scrutiny. Follow this four-step preservation protocol before you delete messages, close accounts, or reset devices — once a trail is broken, it is rarely recoverable.
01
Capture the digital scene
Take timestamped screenshots of full conversation threads, profile pages, payment portals, and any websites or apps involved. Do not crop — we need the URL bar, timestamps, and metadata.
02
Document financial flows
Export bank statements, wire receipts, crypto transaction hashes, and gift card PINs. Note the exact amounts, dates, currencies, and recipient identifiers. Photograph physical receipts under good light.
03
Identify the actor
Compile any names, aliases, phone numbers, email addresses, wallet IDs, social handles, and photos the scammer used. Run a reverse image search on profile photos — stolen pictures are a common tell.
04
Lock the perimeter
Change passwords from a clean device, revoke API keys, enable hardware-based 2FA, and notify your bank or exchange to flag the receiving account. Then freeze the account in place — do not delete it.
Our Headquarters
Find our forensic desk
Our main investigative office is located in downtown Boston. In-person appointments are required for document handover and witness interviews — please call ahead so we can brief the right analyst.
1140 Forensic Lane, Suite 8B · Boston, Massachusetts 02108 · 5 minutes from South Station
Get Directions
Step 4 — After You Submit
What happens to your case file
Transparency is part of the service. Here is exactly how a report moves through our desk, what we do with the evidence, and what you can expect from us in the days and weeks that follow.
How quickly will someone review my report?
Every report receives an automated acknowledgement within 15 minutes. A triage analyst reviews it within 24 business hours. High-urgency cases — active wire fraud, identity takeover, threats to personal safety — are escalated immediately and contacted by phone.
Will my information be shared with law enforcement?
Only with your explicit written consent, unless disclosure is required by subpoena or imminent harm. We maintain relationships with the FBI IC3, FTC, FTC SARN, and several international fraud units, and can prepare a formal referral package on your behalf.
Can I submit a report on behalf of a family member?
Yes. Elderly relatives, minors, and deceased victims are common reporting scenarios. Indicate the relationship in the "What happened" field, and our analysts will follow a guardianship-aware protocol that protects the affected party.
Is there a cost for filing or for investigation services?
Filing a report and initial triage are always free. Optional services such as deep-dive asset tracing, formal evidence packages for civil recovery, and expert witness testimony are quoted on a per-case basis after triage. You will never be billed without prior written approval.
Can I update my report later with new evidence?
Absolutely — and we encourage it. Reply to your acknowledgement email with the new materials, or email [email protected] referencing your case number. Updates are merged into the same case file so the timeline stays consistent.
A public service
Your report protects the next person in line
Every case file we publish has its origin in a reporter like you. By documenting what happened, you help us warn other consumers, disrupt repeat offenders, and pressure platforms to take fraud seriously. Read the latest cases we have closed in the public archive.